Important Government Contacts

Find the contact information for the:

  • Immigration and Refugee Board of Canada (IRB)
  • Immigration, Refugees and Citizenship Canada (IRCC)
  • Canada Border Services Agency (CBSA)

Immigration and Refugee Board of Canada

Areas of Coverage


  • British Columbia
  • Alberta
  • Saskatchewan
  • Manitoba
  • Yukon
  • Northwest Territories

Refugee Protection Division
300 West Georgia Street, Suite 1600,
Library Square,
Vancouver, B.C.,
V6B 6C9

Phone: 604-666-5946 or 1-866-787-7472
Fax: 604-666-3043
Email: [email protected]

The subject line of the email must state the RPD file number, the date of the hearing, if applicable, and the type of document. All documents submitted via email must be in PDF format as an attachment. General inquiries, applications or other requests submitted in the body of an email message will not be accepted.

Refugee Appeals Division
300 West Georgia Street, Suite 1600,
Library Square,
Vancouver, B.C.,
V6B 6C9

Phone: 604-666-9870
Fax: 604-666-9870
Email: [email protected]

Immigration Division
300 West Georgia Street, Suite 1600,
Library Square,
Vancouver, B.C.,
V6B 6C9

Phone: 604-666-5946 or 1-866-787-7472
Fax: 604-666-3043
Email: [email protected]

Include your file number (starting with 0001-) in the Subject line.

Immigration Appeal Division
300 West Georgia Street, Suite 1600,
Library Square,
Vancouver, B.C.,
V6B 6C9

Phone: 604-666-5946 or 1-866-787-7472
Fax: 604-666-3043
Email: [email protected]

Areas of Coverage

  • Ontario (except Ottawa and Kingston)

Refugee Protection Division
25 St. Clair Ave E, Suite 200,
Toronto, ON,
M4T 0A8

Phone: 416-954-1000 or 1-866-790-0581
Fax: 416-954-1165
Email: [email protected]

The subject line of the email must state the RPD file number, the date of the hearing, if applicable, and the type of document. All documents submitted via email must be in PDF format as an attachment. General inquiries, applications or other requests submitted in the body of an email message will not be accepted.

Refugee Appeal Division
25 St. Clair Ave E, Suite 200,
Toronto, ON,
M4T 0A8

Phone: 416-954-1000 or 1-866-790-0581
Fax: 416-954-1511
Email: [email protected]

Immigration Division
385 Rexdale Blvd.,
Etobicoke, ON,
M9W 1R9

Phone: 1-833-222-0408
Fax: 416-744-4274
Email: [email protected]

If you include your file number (starting with 0003-) in the Subject line.

Areas of Coverage

  • Quebec
  • New Brunswick
  • Nova Scotia
  • Prince Edward Island
  • Newfoundland
  • Nunavut
  • Kingston (Ontario)
  • Ottawa (Ontario)

Refugee Protection Division
Guy-Favreau​ Complex
200 René-Lévesque Blvd. West, East Tower, Room 102,
Montréal, QC,
H2Z 1X4

Phone: 514-283-7733 or 1-866-626-8719
Fax: 514-283-0164
Email: [email protected]

The subject line of the email must state the RPD file number, the date of the hearing, if applicable, and the type of document. All documents submitted via email must be in PDF format as an attachment. General inquiries, applications or other requests submitted in the body of an email message will not be accepted.

Refugee Appeal Division
Guy-Favreau​ Complex,
200 René-Lévesque Blvd. West, East Tower, Room 102,
Montréal, QC,
H2Z 1X4

Phone: 514-283-7733 or 1-866-626-8719
Fax: 514-283-0164
Email: I​[email protected]

Immigration Division
Guy-Favreau​ Complex
200 René-Lévesque Blvd. West, East Tower, Room 102,
Montréal, QC,
H2Z 1X4

Phone: 514-283-7733 or 1-866-626-8719
Fax: 514-496-2252
Email: [email protected]

If you include your file number (starting with 0018-) in the Subject line.

Immigration, Refugees and Citizenship Canada

IRCC Call Centre: 1-888-242-2100
IRCC Web Form
Website

Calgary
Harry Hays Building,
220 4 Avenue SE, Room 210,
Calgary, AB,
T2G 4X3

Edmonton
Appointments
Canada Place,
160-9700 Jasper Avenue,
Edmonton, AB
T5J 4B8

Mailing Address
c/o Station 260,
9700 Jasper Avenue NW, Suite 55,
Edmonton, AB,
T5J 4C3

Vancouver (Immigration Office)
1148 Hornby Street,
Vancouver, BC,
V6Z 2C3

Vancouver (Citizenship Office)
200 – 877 Expo Boulevard,
Vancouver, BC,
V6B 8P8

Surrey
70-9900 King George Boulevard,
Surrey, BC,
V3T 0K9

Winnipeg
269 Main Street, Suite 400,
Winnipeg, MB,
R3C 1B2.

Fredericton
495 Prospect Street,
Fredericton, NB,
E3B 9M4

St. John’s
Appointments
21 Hallett Crescent, Suite 106,
St. John’s, NL,
A1B 4C4

Yellowknife
5101 50th Avenue, 3rd Floor,
Yellowknife, NT,
X1A 3Z4

Halifax
1741 Brunswick Street, Suite B110,
Halifax, NS,
B3J 3X8

Hamilton
55 Bay St. North,
Ground Floor (Market St. entrance),
Hamilton, ON,
L8R 3P7

Kitchener
29 Duke Street East, 1st Floor,
Kitchener, ON,
N2H 1A2

London
417 Exeter Road,
London, ON,
N6E 2Z3

Niagara Falls
4318 Portage Road,
Niagara Falls, ON,
L2E 6A4

Ottawa
Appointments
235 Queen Street,
Level C3 – Suite 005,
Ottawa, ON,
K1A 0H5

Mailing address
365 Laurier Ave. W,
Office 3122,
Ottawa, ON,
K1A 1L1

Mississauga
3085 Glen Erin Drive,
Mississauga, ON,
L5L 1J3

Toronto (Scarborough)
325 Milner Avenue, Suite 200,
Scarborough, ON,
M1B 5N1

Toronto (Etobicoke)
5343 Dundas Street West, Suite 105,
Toronto, ON,
M9B 6K5

Windsor
1250 Walker Road,
Windsor, ON,
N8Y 4T4

Charlottetown
BDC Place,
119 Kent Street, 5th floor, Suite 530,
Charlottetown, PE,
C1A 1N3

Montréal
1025 St-Jacques Street,
Montréal, QC,
H3C 1G8

Montréal
Montréal Innovation Hub,
Guy-Favreau Complex,
200 René-Lévesque Boulevard West,
Room 010,
Montréal, QC,
H2Z 1X4

Saskatoon
Appointments
101-22nd Street East,
Room 100,
Saskatoon, SK,
S7K 0E1

Mailing address
101-22nd Street East,
Room 200,
Saskatoon, SK,
S7K 0E1

Canada Border Services Agency

Phone number: 1-800-461-9999

Client Support Contact Form
Website

Calgary
Canada Border Services Agency,
Room 170, 220 – 4th Avenue SE,
Calgary, AB,
T2G 4X3


Edmonton

Canada Border Services Agency,
10345-104 Street NW,
Edmonton, AB,
T5J 1B9

Vancouver
Canada Border Services Agency,
Library Square, 7th Floor,
300 W. Georgia Street,
Vancouver, BC,
V6B 6C9

Winnipeg
Canada Border Services Agency,
Victory Building,
269 Main Street, 1st floor,
Winnipeg, MB,
R3C 1B3

Moncton
Canada Border Services Agency,
81 Albert Street, Suite 401,
Moncton, NB,
E1C 1B3


Fredericton

Canada Border Services Agency,
495 Prospect Street,
Fredericton, NB,
E3B 9M4

St. John’s
Canada Border Services Agency,
2 Hallett Crescent, Suite 1,
St. John’s, NL,
A1B 4C4

Halifax
Canada Border Services Agency,
263 Susie Lake Crescent,
Halifax, NS,
B3S 0J5

Toronto
CBSA Greater Toronto Enforcement Centre,
6900 Airport Road Entrance 2B,
Mississauga, ON,
L4V 1E8


CBSA Toronto

74 Victoria Street, 10th floor,
Toronto, ON,
M5C 2A5

Phone: 416-952-0708


Windsor

Canada Border Services Agency
1250 Walker Rd,
Windsor, ON,
N8Y 4T4

Fax: 519 985 4756

Canada Border Services Agency
Ambassador Bridge,
780 Huron Church Rd,
Windsor, ON,
N9C 2K2

Detroit-Windsor Tunnel
555 Goyeau St.,
Windsor, ON,
N9A 1H1

Charlottetown
Canada Border Services Agency,
250 Maple Hills Avenue,
Charlottetown, PE,
C1C 1N2

Montréal
Canada Border Services Agency,
1010 Saint-Antoine St W,
Montréal, QC,
H3C 3Z6

Fax: 514-496-1882

Regina
Canada Border Services Agency,
2510 Sandra Schmirler Way,
Regina,SK,
S4W 1B7

Saskatoon
Canada Border Services Agency,
21-2625 Airport Drive,
Saskatoon, SK,
S7L 7L1

Community Resources

Learn who can help you on your refugee claim journey in Canada. Locate the province you are in and the specific resource you need. Connect to legal education opportunities to prepare for your refugee hearing.

About

Learn about the organizations and funders behind My Refugee Claim. Discover how you can help refugee claimants be informed, connected, and prepared.