New laws in Canada may affect your refugee claim eligibility, even if you have already submitted your application. Some information on this website is out of date. We are updating it. Speak with a lawyer or trusted settlement service provider. Learn More

My Refugee Claim Journey (15)

3.1Get a Legal Representative

[…] free or low-cost representative. Legal aid and legal clinics Click on your province below to find what low-cost or free legal services may be available. Alberta After you send in […]

5.3Your Claim and the Legal Issues

[…] they responded.  Try to get documents showing that you tried to get help.  Try to find reports from your country showing that the authorities cannot or will not protect people […]

3.2Work with Your Legal Representative

[…] representative should work with you, what they should not do, and what your role is. Find out what to do if you think your representative is not doing a good […]

4.9Basis of Claim and Narrative

[…] answers in English or French. If you do not have strong English or French skills, find a good interpreter to help you. Make sure you understand each question before answering […]

1.1Refugee Claim Process Explained

[…] rejected, you might be able to appeal (ask for a review). Speak to a lawyer or legal representative to find out about your options. See After Your Hearing for more information.

5.6Preparing for Your Hearing Day

[…] How a virtual hearing takes place Who will be at your hearing How you will find out if your claim was accepted or rejected Click here to register for a […]

8.3In Detention

[…] depending on which one you are in. Get information Tip It can be difficult to find all the information you need. CBSA can give you some information including this brochure. […]

4.3Port of Entry Claim

[…] knows you have a criminal record If you are detained, contact a legal representative to find out if you can be released. You may qualify for a free or low-cost […]

1.2Meet the Three Government Agencies

[…] filling in the Webform: Where it says “Type of application/enquiry” select “Change of contact information.” Find your UCI number on your Refugee Protection Identity Document or on any letters from […]

6.4Your Hearing Day

[…] is in-person you should arrive 15-30 minutes before your hearing to make sure you can find the hearing room. Remember! Children younger than 18 years old don’t need to attend […]

7.3Apply for Permanent Residence

[…] If you do not have a legal representative, contact a local settlement agency for help finding one. Start Your Application You can apply online using the Permanent Residence Portal or send […]

6.2Who Will Be at Your Refugee Hearing?

[…] your refugee claim is based on something sensitive that happened to you and you would find it easier to have an interpreter who is the same gender as you, let […]